Delete Your Look Within Account

You can permanently delete your Look Within account and all associated data at any time.

How we handle health information, and your rights under Washington's My Health My Data Act and similar laws, is explained in our Consumer Health Data Privacy Policy.

Option 1: Delete in the app (immediate)

Open Look Within, sign in, open the sidebar menu, tap Support, then tap "Delete Account". Type DELETE to confirm. Your account and data are deleted immediately. This cannot be undone.

Option 2: Request deletion by email

If you can't access the app, email info@lookwithin.co from the email address associated with your account and request account deletion. We will process your request within 30 days.

What gets deleted

Deleting your account permanently removes:

• Your account and sign-in credentials
• Journal entries, honesty reflections, daily check-ins, and mood/energy history
• Recovery progress, streaks, credits, and achievements
• Emergency contacts
• Coping toolkits you created (public toolkits are removed from other users' view too)
• Support requests (these are removed from our database as soon as they reach our inbox)

Want a copy first?

In the app, open the sidebar menu, tap Support, then Your health data > Download my data to save a copy of everything (JSON file) before you delete your account. If you can't get into the app, email info@lookwithin.co and we will send you one. We answer every request within 30 days. You can reach the Privacy Officer, Ticex Labs, at info@lookwithin.co.

What may be retained

We may retain limited transaction records (e.g., subscription purchase history) for as long as required by law for tax, accounting, or fraud-prevention purposes. This residual data is not used for any other purpose. See our Privacy Policy for full details.